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What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure checkout options.
Is my payment information secure?
Yes! Payments are encrypted and processed through trusted third-party platforms to ensure your data is safe.
How long does it take to process and ship my order?
Orders are typically processed within 1–3 business days, with shipping time depending on your selected method.
How can I track my order?
You’ll receive a tracking link via email once your order has shipped. Use it to monitor your delivery.
Can I change or cancel my order?
Contact us immediately at info@boldivas.com. We’ll do our best to accommodate any changes before shipment.
What if my payment is declined?
Double-check your card details and funds, try another method, or contact your bank. Or email us at info@boldivas.com for help.
Do you offer discounts or promo codes?
Yes! Subscribe to our email list to get early access to sales, exclusive offers, self‑care tips, and more.
Do you charge sales tax?
Yes. Sales tax is automatically calculated at checkout based on your shipping address and applicable laws.
Can I use multiple payment methods per order?
Not at this time. Only one payment method is accepted per order.
I didn’t receive my order confirmation email. What should I do?
Check your spam folder. If it’s not there, email us at info@boldivas.com, and we’ll resend it.
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